Frequently Asked Questions

The following is a list of most commonly asked questions:

How do I create a new user account?

In order to register for courses online, you must have an account with Georgia Highlands College. Creating an account also gives you online access to view your registration history, change your address and more.

You can go to our Sign up page to create a new account.

Note: you must have an email address to set up an account with us.

What courses do you currently offer?

Select one of the Lookup Courses links (in the left navigation bar) to see the list of courses we currently offer.

How do I register for a course?

To register for a course:

  1. Look Up Course - look up the course you want to enroll in on our Course Listing page.
  2. Add to Cart - click the Enroll Yourself button to start the registration process.
  3. Logon - log on to the system. Note: if you're already logged on, this step will be skipped.
  4. Select Course Options - select the course fee options (i.e. select registration fee, add optional fees), and enter additional information requested, if any (i.e. t-shirt size, etc.).
  5. Add More Courses - if you are enrolling in other courses, click the Enroll in Another Course button and repeat steps 1, 2, and 4. Otherwise, continue to step 6.
  6. Proceed to Checkout - once you have added all the desired courses to your Enrollment Cart, click the Proceed to Checkout button to continue the registration process.
  7. Make Payment - edit your personal information if necessary then click the Payment Service button to continue on to our Payment Service to make your payment.
  8. Registration Confirmed - when you are finished with the payment process, the Transaction Completed page is displayed notifying you that you are enrolled in the course(s). A confirmation email with the registration specifics is also sent to your email address. At this time, you can safely log off the system.

Which methods of payment do you accept online?

Credit Cards online and in person at our business office. We accept credit cards, checks, money orders and cash.

What is the cancellation policy if I am unable to attend?

Your organization's cancellation policy goes here.

  • Please notify us by phone or in writing at least 48 hours prior to the beginning of the course. If you cannot attend, perhaps a friend or co-worker could come in your place.
  • If you paid by check, refunds are processed in about 10 days. If you paid by credit card, you account will be credited.
  • No refunds will be issued after the course begins.
  • In the event of bad weather, please listen to your local media for information.

How do I cancel a registration?

You cannot cancel a registration online. To cancel a registration, you must contact:

Cartersville Office of Continuing Education
5441 Highway 20, N.E.
Cartersville, GA 30121

Phone: (678) 872-8240
Toll-Free: (800) 332-2406
Email: CartersvilleCE@highlands.edu

*Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number where we can contact you.

What do I do if I've lost my password?

You can send a request for your password to be sent to your email address on our Lookup Password page.

How can I find out what courses I'm registered in?

To see a list of courses in which you are enrolled, visit the Registration History page then click the appropriate button:

  • Upcoming Courses - view a list of your upcoming courses with dates and location
  • Completed Courses - view a list of completed courses with the hours and grades earned