Dealing with Conflict

Customized for your front-line leaders, our three-hour workshops are designed to provide essential skills for success. Presented in easily digestible segments, these workshops concentrate on crucial abilities that deliver significant results without interrupting your team’s daily workflow. This workshop will equip you with the essential skills to navigate change and conflict effectively, fostering a stable and productive team environment. You will:

• Reduce team members' fear and insecurity when dealing with change, providing support and clear communication.
• Defuse anger and reduce defensiveness in tense situations, maintaining calm and facilitating constructive dialogue.
• Identify and act on the root causes of conflict using appropriate conflict resolution strategies, addressing issues proactively.
• Facilitate conflict resolution among team members, empowering them to resolve disputes and maintain positive working relationships.